QOCA® (hereinafter referred to as "we") is committed to protecting your personal privacy and data security. This Privacy Policy Statement (hereinafter referred to as "this Statement") explains how we collect, process, use, and protect your personal data, as well as how you can exercise your related rights. By using our website, products, and services, or by interacting with us in any form, you agree to the terms outlined in this Statement.
Scope of this Statement
This Statement applies to personal data provided or generated through this website and QOCA® products, services, customer support, events, and other interactions with us.
Links to third-party websites that may appear on this website are governed by their own privacy policies and data handling practices. We are not responsible for and do not assume any obligations regarding such third-party websites.
Personal Data We Collect
We may collect your personal data through the following means during your use of our services:
- Online registration or form submission
- Customer service or business interactions
- Participation in surveys or events
- Automatically generated records when using our products (including websites and apps)
- data provided by third-party partners
The types of personal data we collect include but are not limited to:
- Basic data (e.g., name, contact details, email address)
- Identification data (e.g., national ID number, passport number)
- Usage data (e.g., browsing history, cookie data, IP address)
- Sensitive personal data (e.g., medical records, healthcare data)
- Other data that you voluntarily provide or that is generated as a result of your use of our products and services
How We Use Personal Data
We may use your personal data for:
- providing and improving our products and services,
- managing customer relationships and carrying out marketing or promotional activities (where legally required consent has been obtained),
- internal administration, operations, and data analytics, and
- complying with legal obligations or responding to requests from regulatory authorities.
Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share or disclose your data with third parties under the following circumstances:
1. government authorities:
- To fulfill legal obligations
- To assist government agencies (e.g., courts, law enforcement, central or local authorities) in investigations, crime prevention, or legal proceedings
- To assert, exercise, or protect our legal rights
- At the request of the data subject
2. private entities (including our affiliates, contractors, distributors or agents), private organizations, or other external individuals
- To fulfill legal obligations
- To assert, exercise, or protect our legal rights
- For use within the scope of the stated purposes
- At the request of the data subject
Exercising Your Rights
You have the following rights:
- Right to access – You may request to inquire about or access the personal data we hold about you.
- Right to obtain copies – You may request a copy of your personal data.
- Right to rectification – If your personal data is incorrect or incomplete, you may request to corrected it by providing appropriate documentation.
- Right to restrict processing – You may request that we stop collecting, processing, or using your personal data if it is being used beyond the purpose of collection, or if the purpose no longer exists.
- Right to erasure – You may request the deletion of your personal data when it is no longer necessary for the purpose of collection, when the retention period has expired, or when you withdraw your consent.
Protecting Your Personal Data
We implement appropriate security measures to protect your personal data in compliance with this Statement and relevant regulations.
User self-protection: Please keep your password and personal data secure. Do not share your password with anyone. Always log out after using our services, especially on shared or public computers, and close the browser window to prevent unauthorized access.
Protection of Children's Personal Data
To protect the rights of children, if you are under the age of 16 or as specified by law in your jurisdiction, you must obtain consent from your parent or legal guardian before using our products and services. Parents or guardians may contact us through the contact information provided in this Statement to request updates, access, deletion, review, download, or restriction of the use of your personal data.
Changes to This Statement
We reserve the right to modify this Statement at any time. In the event of significant changes, we will notify you via website announcements or other appropriate means. We recommend reviewing this Statement periodically to stay informed of the latest version.
Contact Us
If you have any questions about this Statement or wish to exercise your rights regarding your personal data, please feel free to email us at Privacy@quantatw.com.
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